Frequently Asked Questions
What Shipping Provider does UA use?
Urban Arts District ships all standard orders through USPS Ground, Depending on urgency custom orders are shipped through UPS Ground.
How Long will my custom order take ?
All custom Order Request take about 3 weeks to process, crafted and shipped back out to you, time frame will be provided upon request email.
What is UA’s refund policy?
Urban Arts District Does not provide refunds, all sales are final unless your item is damaged in transit, we are not responsible or liable for custom item fitting issues or shipping delays. Please include precise measurements when ordering custom items.
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